Get Involved 2018-05-06T11:23:47+00:00

Get Involved

The people in Herts Aid play a crucial role helping us to maintain high-quality HIV and sexual health services across Hertfordshire.

They are a fantastic group of people – friendly, caring, and kind, and want to make a difference in any way they can!

There are lots of different ways that you can get involved with Herts Aid.

We’re a charity and we couldn’t continue our work without you!


I feel more confident now. Volunteering has helped me with my social skills and self-awareness.”

~ Andrew

“Volunteers do not necessarily have the time; they just have the heart” – Elizabeth Andrew

Herts Aid volunteers play a crucial role helping us to maintain high-quality HIV and sexual health services within Hertfordshire. They are a fantastic group of people – friendly, caring, kind and want to help make a difference in any way they can!

What can I expect as a volunteer with Herts Aid ?

  • All volunteers are asked to sign up to a Volunteer Charter (download here) which sets out our expectations of you and what you can expect from us.
  • Volunteers undertake initial training which includes basic HIV awareness as well as any specific training appropriate to the work they are undertaking. More comprehensive training is given for some specific roles.
  • All volunteers will receive ongoing training and support during their time with us.
  • Reasonable fuel or transport and parking expenses are reimbursed for travel within the boundaries of Hertfordshire.
After training, Herts Aid Volunteers are generally asked to give a minimum of 4 hours a week to help support the charity and its Service Users. However if you join us as an events support volunteer, the time you give may be more ad hoc.

Herts Aid Volunteers are also asked to be available for regular 1 to 1 supervision sessions to review and support their work and to attend 2 volunteer group meetings throughout the year.

An enhanced Disclosure and Barring Service (DBS) check will be carried out, and two acceptable character references will be required.
Download Our Volunteer Handbook

Volunteer Stories

Hollie saw a volunteer admin role in Herts Aid’s Public Health team advertised.

Hollie says, “It sounded perfect as I’m interested in infectious diseases and thought this would be a great opportunity to educate myself on HIV.

Also, as it is a local charity, I felt I had the chance to make a real difference to my local community.

She worked in the Public Health admin team one day a week and helped out with events when she could. She volunteered at Herts Pride and at our yearly BME Football Tournament as an RHIV tester and helped out at a fundraising bingo night. She was a PhD student at UCL and did some GCSE Maths tutoring, so had to balance the volunteering alongside those commitments too.

Going the Extra Mile

Hollie told us, “I think the most important attribute to have as a volunteer is willingness. You need to show willing to do jobs outside of your job description. You need to be prepared go the extra mile, when someone needs assistance, to ensure the smooth running of the organisation. It is even more important within a charity, where there may be constant pressure to get more funding or show you’re meeting targets.

What Do you like about volunteering for Herts Aid?

“I think the best thing is the people – everyone is friendly, knowledgeable and passionate about what they do. This rubs off on you! I also think Herts Aid has been a great place to volunteer, as I’ve been able to try my hand at a broad range of different tasks, including designing an event poster, devising questionnaires and analysing data. Plus, there is always a fun event to get involved in!”

How does volunteering help you with developing new skills/furthering your studies or finding paid employment?

“Volunteering has opened up many opportunities for me to learn new skills, such as becoming a Rapid HIV tester, learning to engage with the public and educating myself on HIV. These skills will be a real asset when applying for jobs in the health sector.

I also think it has been beneficial to show I can work within a charitable organisation, as I haven’t previously. In general, if you’re willing to volunteer your time in an unpaid role it shows passion, which is desirable in any employee.”

Hollie has now moved on to take up paid employment in the Health sector, but still comes back to volunteer at events for us when she can.

HarryHarry was introduced to Herts Aid through Herts Youth Futures programme.

Harry started volunteering in October 2017. He was looking to gain experience in an admin role and also wanted to contribute to the community in doing so.

It was important to him that the opportunity offered a supportive environment, something which Herts Aid is proud to embody within its values.

Harry volunteers two days a week as a general admin assistant, which means he could be involved with anything from data entry to condom packing, photocopying or research.

He heard about Herts Aid through his social helper when he was looking for administration jobs.

What skills do you think you need to be a volunteer?

“Experience of the Microsoft package, e.g. Word, Excel, Powerpoint could be helpful.” It is worth noting that it is possible to tailor volunteering activities to those who are either more practically minded or IT experienced and we always provide training to enable people to support us.

What do you enjoy most?

Getting involved with the practical tasks.

How does volunteering help you with developing new skills or finding paid employment?

“It gives me a better understanding of tasks and types of work in the office workspace.”

Alongside other volunteers, Harry helped us enormously during our events programme for National HIV Testing Week and we are pleased to have him on the Volunteer Team!

Nimalka wanted to get involved with volunteering to update her administration skills. At The Volunteer Centre, Cheshunt she found about Herts Aid.

She volunteered with us for 10 months, supporting our Public Health team with admin work three hours a week. In addition, when we were preparing for an event she was kind enough to increase her hours within the constraints of her other commitments.

As a regular weekly volunteer, the support she gave to the team was invaluable and greatly appreciated.

Nimalka told us, “I think the skills you need to be a volunteer are a desire to help and the willingness to work as part of a team. It is also important to make a regular commitment and be reliable”.

What do you like best about volunteering?

“Getting to know more about HIV. It felt great to work with very friendly and supportive staff, who always recognised and valued my contribution towards Herts Aid.”

In May 2017 we regretfully had to say goodbye to her as she was offered a full time position with another company.

How did volunteering help you with developing new skills/furthering your studies or finding paid employment?

“It helped me to regain my knowledge of computer skills and build up my confidence in whatever I do.

My hidden talents got exposure and my enthusiasm maximised, which helped me to find full time employment in my preferred field. ‘I take this opportunity to thank you so much for helping me out to brush up my skills and to obtain full employment in my preferred field.

Herts Aid has been a wonderful place to work and really enjoyed the work I did. Especially thank you so much Juddy once again for all your support given to me during my period of volunteering. It was a pleasure to work for you and I will surely miss you and Herts Aid.”

In June 2016, whilst looking for volunteering work to help gain work experience, Work Solutions introduced Andrew to Herts Aid.

Andrew started his volunteering at our BME Football Tournament in August 2016, where he helped with setting up and manning our information stand.

Since then he has volunteered twice a week doing a range of admin tasks, from assembling, labelling and packing condom packs to shredding our out of date records.

Pastures New

During his time with us, Andrew has also had a work placement at Tescos and has now been accepted for a three month part time placement with another company. So sadly we had to say goodbye to him.

The work Andrew completed for us has been invaluable to our Public Health and Finance and Admin teams. It has really helped stretch our limited resources, to make sure we are able to provide a quality service to the public of Hertfordshire.

How did you feel you had benefited from volunteering with Herts Aid?

“I discovered a new subject, in more depth than I knew already. It is good to know that the small duties I carried out have help out greatly. I enjoyed assisting with the Football event too.

I feel more confident now. Volunteering has helped me with my social skills and self-awareness. It has helped me to feel more like an adult and more in touch with myself.”

We wish Andrew well!

John became a service user of Herts Aid following his HIV diagnosis.

He found that he was able to live well with this manageable condition and decided to volunteer with Herts Aid because he was in a position to provide support to anyone who was newly diagnosed or to those who were struggling with their diagnosis.

John stresses that you don’t need to be living with this condition to volunteer/ support us. Many people who are not living with HIV, also choose to volunteer with us.

This may be to refresh or gain office skills or gain experience in a specialist sector of Public Health for example. Alternatively, it may to give back to the community.

How has volunteering with us been balanced with work or other life commitments?

“To begin with I volunteered on a regular basis, attending at least three or four events a year and every year helped with National HIV Awareness and Testing week/World Aids Day.

However, with ever growing work demands I then helped out where possible for example with informative press releases or interviews”.

John has shared his story several times on local radio as he is very keen to raise awareness and educate people about HIV.

What skills do you think you need to be a volunteer?

“To be honest, I found that you don’t need any specific set skills. As long as you can spare the time, understand and appreciate who and what Herts Aid are about and fully support the work they do, this will be a good start.

I would say however, be a good communicator as this is key if you want to do Outreach work with the general public”.

We do also have roles, that are more data or admin based, which may appeal to people not so comfortable with public facing roles.

What did you like best about volunteering for Herts Aid?

“The Herts Aid team were like an extended family. They provided me with support whenever I needed it”.

Going the Extra Mile

John was a trained Rapid HIV tester and regularly helped us to man a monthly Drop In Clinic at the University of Hertfordshire, which we really appreciated.

He also very generously booked a week’s annual leave in 2016 to support us during National HIV Testing Week and World Aids Day – that’s really going the extra mile!

Anthony Dacey volunteers with the Public Health team doing BME (Black & Minority Ethnic) data research and analysis.

He is also a trained Rapid HIV tester and has provided transport for service users as well as practical DIY skills as a volunteer. He heard about volunteering opportunities with Herts Aid through the national Do It website.

Tony explained that he was involved with the Time-bank, when he lived in Nottingham. When he moved back to Hertfordshire, he looked for a similar project, but was disappointed that nothing along those lines existed.

He then started looking for other volunteering roles and found Herts Aid. He initially took on the role of a fund-raising assistant.

His preferred way of volunteering for the charity is to do a regular weekly slot, so that he can work around his other commitments. During times when life commitments become more pressing, Tony volunteers with us on a specific request basis until things settle down again.

What skills do you think you need to be a volunteer

“To understand people’s needs and be able to keep a level head”.

What do you like best about volunteering for Herts Aid?

“Being able to make a difference in many ways. For example I’ve: helped clients move; helped with decorating and assembling flat pack furniture and more.”

Volunteering has helped Tony to develop new skills and further his studies through a paid placement which he was offered with Herts Aid.
“This was a fantastic time for me and the online training enabled me to gain new skills.”

Tony is one of our longest serving volunteers and has supported Herts Aid and its service users in so many ways over the years. We really appreciate his loyalty and commitment in helping us to maintain the quality of our services in Hertfordshire.

Volunteer Roles

If you enjoy talking to people, working as part of a team, organising or working with information we could have a volunteer role that would interest you.

We have the following volunteer roles available based either at our offices in Ware or Watford (and events roles are based county-wide).

This is a Public Health role, that aims to build awareness of our RHIV testing services. The role is to promote sexual health education and awareness in the public areas around our Drop In clinic sessions in Hertfordshire.

  • Dealing with telephone enquiries, mail and ordering supplies
  • Creating a monthly calendar of events, data input, collating materials for events

A community liaison role to improve our visibility within the LGBT community in Hertfordshire.
You will be:

  • building awareness of our support services
  • distributing sexual health and LGBTQ related education and awareness materials.


If interested, please send your contact details to Sandra Lindon.

Become a Volunteer

Alternatively, call 01920 484784 (Monday/Friday) or 01923 803440 (Wednesday).

Fundraising events are integral to Herts Aid

Fundraising raises awareness of the increasing numbers of people, infected with HIV.

Raising funds for the organisation helps support people who may be experiencing emotional difficulties or financial crisis, as a result of HIV infection.

It will also help towards our education and prevention services for young people.

Raising Awareness

To this end, Herts Aid strives to become more visible in the community.

We aim to expand on opportunities, for raising awareness and fundraising.

Ways to Fundraise

There are many ways in which you could help Herts Aid through fundraising.

Nominate Herts Aid

Nominate Herts Aid as a beneficiary of a sponsored or charity event.

Corporate responsibility

Develop a relationship between your business/organisation to provide regular support or donations.

Donate Now
Donate directly

You can donate as a once off, or regular payment

Donate clothes and homeware items

Visit our pop up shop

Gift Herts Aid in your Will

You can donate to Herts Aid as a beneficiary in your Will

Hold an event for us

Ideas for fundraising

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